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Front Desk & F&B Intern (Community Host)

domainThe Social Hub

placeBologna, Bologna, Italia

event_available20/01/23

Descrizione dell'offerta

Come reimagine hospitality with us as our new superhot of our Bologna location! 

Your mission should you choose to accept it… 

As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Bologna-location will become a raving fan of TSH instantly! 

In case you don’t know who, we are: 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

You make sure everyone gets a warm welcome as soon as they walk in
You’ll help our guests at our self-check-in kiosks (we have no reception desk)
You get to stretch your F&D skills by preparing and serving a variety of local dishes
Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next
You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party
Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift
You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!)

Requisiti

Laurea minima: Licenciatura
Esperienza: No requerida
Categoria professionale: Prácticas/Trainee
residenza: Indiferente

Who You Are

You’re currently enrolled in a university
Your internship is "curriculare"
Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business
Enjoy receiving and taking responsibility and you can work independently
You have a flexible, hands-on, motivated and positive approach
You’re an octopus that loves to get your dexterity skills into action
You love responsibility and handle stressful peak periods like a pro 
Fluent in English and Italian. Know any other languages? The more the merrier! 
Hard working, responsible and a “let’s do this!” mentality
You must be studying within the EU

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.