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Offerta scaduta

Dutch customer advisor for Signify – Extra Bonus

domainWebhelp Portugal

placeMoscavide, Lisboa, Portogallo

event_available18/11/21

Descrizione dell'offerta

About the job role:
Our brand is the world leader in lighting for professionals, consumers, and lighting for the Internet of Things.

As a Customer Support Advisor, you will:
• Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner.
• Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions.
• Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
• Per each customer contact gather and document all relevant information into the system to ensure a high level of service is delivered.
• Keep up to date with all new developments in the technical area, networks, and consumer electronics relating to the position.

We offer you:
• Competitive wages (14 monthly payments per year)
• Meal allowance in voucher card (net)
• Performance bonus
• 1000€ Signing Bonus
• Extra Bonus
• Private Health insurance with a dental plan
• Relocation package for people coming from abroad
• Possibility to Work from Home for people already based in Portugal*

Requisiti

Laurea minima: Ensino Secundário - Tecnológico/Profissional
Esperienza: Não é necessário
Categoria professionale: Empregado
residenza: União Europeia

We are looking for:
• Native or Proficient Dutch (C2)
• Fluency in English (B2)
• Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
• Demonstrate patience when communicating and solving issues
• Treat all data and personal information with the utmost confidentiality
• Proactive, self-motivated and a great team player

Ultima iscrizione: 44 giorni fa